The HNB Cosmetics website takes user privacy seriously. Our privacy policy will underline how we use your data, how we will communicate with you and how you can opt out from marketing communications (should you knowingly choose to opt in). Our site also uses cookies which remember your preferences each time you visit the site to make things like checking out, easier. They also tell us what pages you visit during your time on our website and we use this information to improve the quality of pages and content so you can make purchases or contact us without issue.

USING OUR ONLINE SHOP
When you use our online shop to purchase from us we'll make sure we protect your interests and information. HNB Cosmetics promises to never sell your data to any third parties and by using our online shop you are NOT automatically opted into any marketing communications. By using our online shop you consent to receive email and/or SMS updates regarding your order to the email or phone number you specified upon check out.

USE OF COOKIES
The HNB Cosmetics website uses cookies. If you're unsure about what cookies are or what purpose they serve, please visit the following link for a full explanation of how they work: All About Cookies

HOW CAN YOU OPT OUT OF MARKETING COMMUNICATIONS?
If you're concerned that you haven't been correctly removed from our email list, please use contact our data protection officer using the following email address: customerservices@hnbcosmetics.co.uk

I HAVE ANOTHER CONCERN, HOW CAN I GET IN TOUCH WITH YOU?
We take your concerns about privacy and security seriously. If you need to contact us regarding anything that you may be worried about, please us by using the following email address: customerservices@hnbcosmetics.co.uk

WHAT KIND OF PERSONAL INFORMATION DOES HNB COSMETICS PROCESS?
When you make a purchase through the HNB Cosmetics website we will need to collect information about your order and where you are in order to ship your products to you.

YOUR EMAIL ADDRESS
To give you updates regarding the shipping status of your order and to allow to track its progress.

YOUR PHONE NUMBER
Required for updating you regarding your order or providing automated SMS updates regarding your order.

YOUR HOME ADDRESS/DELIVERY ADDRESS
So we can ship your product to you.

PAYMENT DETAILS
Using Shopify as a platform we use payment providers like PayPal or Bank Transfers to collect payment. This is done securely through reputable third-party payment websites.

WHAT IS THE SOURCE OF YOUR PERSONAL INFORMATION?
HNB Cosmetics will collect information from the following sources:

OUR ONLINE SHOP
When you purchase an item from our online shop (powered using Shopify) we’ll collect information relating to your order so we can ship your goods to you safely and securely.

WHAT DO WE USE YOUR PERSONAL INFORMATION FOR?
HNB Cosmetics will use your information to provide you with order and product updates (if you show express interest in receiving product updates) to help you understand when your order will arrive.

SENDING YOU YOUR PRODUCT
HNB Cosmetics will use your personal information to send out your order to your specific address.

PROVIDING YOU ORDER UPDATES
HNB Cosmetics will also use your information to provide you with order status updates; shipping, tracking and when it gets dispatched.

PROVIDING YOU WITH PRODUCT UPDATES (MARKETING)
If you opt in to our email list we’ll occasionally send you updates about new products, when we’re offering discounts and when we launch new products.

WHAT ARE THE LEGAL GROUNDS FOR OUR PROCESSING OF YOUR PERSONAL INFORMATION?
HNB Cosmetics relies on the following legal bases to use your personal information.

TO PROVIDE YOU WITH THE PRODUCT YOU’VE PAID FOR
The primary reason is to ensure you get the product you’ve paid for in brand new condition when it arrives at your delivery address.

WHEN IT IS IN OUR LEGITIMATE BUSINESS INTEREST TO DO SO
To adhere to governmental and regulatory best practices with regards to respecting your privacy when you decide to use our online shop. To keep track of the order and order-related correspondence with your person to ensure you are treated fairly and kept informed throughout the delivery of your product/s. through the services provided by HNB Cosmetics.

TO ADHERE AND COMPLY WITH LEGAL OBLIGATIONS
HNB Cosmetics will take every step to ensure GDPR and legal compliance when delivering your order and sending you updates regarding it.

TO DO SO WITH YOUR CONSENT
To process your personal information with regards to your order to ensure you get your product on time and in the best possible condition.

WHEN DOES HNB COSMETICS SHARE YOUR PERSONAL INFORMATION WITH OTHER ORGANISATIONS?
HNB Cosmetics does not currently share your personal information with any other organisations or third parties. If we are ever required legally to share information with an organisation we will inform you as to why and what your options are with regards to this decision.

HNB COSMETICS DOES NOT SHARE YOUR DATA WITH THIRD PARTY ORGANISATIONS
We do not currently, for any purposes, share your information with any other organisation or third party. If this changes we will update you and our privacy policy to reflect this and to inform you of what your rights are with regards to these changes.

HOW CAN YOU REMOVE YOUR CONSENT AND HOW LONG DOES IT TAKE TO DO SO?
To withdraw your consent and remove your data you can do the following:

WITHDRAWING YOUR INFORMATION
You can withdraw your consent at any time (though please note this may affect our ability to get the product to you) by contacting our data protection department. You can contact us regarding this by using the email: customerservices@hnbcosmetics.co.uk. You can also refer to our ‘Terms of Service’ to find out how this will affect your relationship with us and any orders you may have placed. HNB Cosmetics will remove your information within one working month of receipt of your request to erase your data with us.

WHAT ACTIONS SHOULD YOU TAKE IF YOUR INFORMATION CHANGES?
To make changes to information held by HNB Cosmetics you can update us the following ways:

UPDATING YOUR INFORMATION
The next time you checkout using our shop you can updates your information there and then. However, if your information changes suddenly and you need to adjust your order information please get in touch with us.

DO YOU HAVE TO PROVIDE HNB COSMETICS WITH PERSONAL INFORMATION
Providing HNB Cosmetics with your personal information allows us to ship our products to you and is essential if you’d like to receive your order